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Check rooms and rates
From239US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
-
Near West Lake
Great
8.9
9.7
/10
4.6
4.3
/5

Sheraton Hanoi Hotel, a 5-star hotel with a rating of 8.5/10 on Booking.com, features spacious accommodations with panoramic views of West Lake and Red River. The hotel offers diverse dining options and a health center with a pool, sauna, and spa services.

Rooms & Amenities

Sheraton Hanoi Hotel boasts 299 spacious rooms, including 16 suites, featuring panoramic views of West Lake and the Sheraton Signature Sleep Experience. Each room includes amenities such as a flat-screen TV, mini-bar, Wi-Fi, and a private bathroom.

Dining Options

Dining options include four restaurants with a variety of cuisines, such as the Oven D'or Restaurant, which serves breakfast, lunch, and dinner with a blend of international and local flavors. Guests can also enjoy cocktails and light meals at the Lobby Lounge.

Leisure & Business

The health and fitness center features a 24-hour gym, outdoor pool with serene views, sauna, and spa services. For business needs, the hotel provides flexible meeting spaces and a professional concierge team to assist with guest services.

Location & Transportation

Located in Tay Ho, the Sheraton Hanoi Hotel is a 10-minute drive from the Old Quarter, home to Hoan Kiem Lake and the Hanoi Opera House. Public transportation options include local buses, facilitating easy access to key landmarks.

“Close to West Lake, this property places you within reach of both cultural sites and surprising local finds. I appreciate the blend of Hanoi's energy with a touch of luxury here. It stands out for its dining and wellness facilities, offering a restful counterpoint to the city's bustle.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Sheraton Hanoi Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
1210 sq. feet 
1 King-size bed
Heating
Bathtub
Presidential Suite Club level Suite 1 King
2 persons
1360 sq. feet 
1 King-size bed
Heating
Bathtub
Sheraton Club Twin Club level Guest room
2 persons
400 sq. feet 
2 Single beds
Heating
Bathtub
Sheraton Club King Club level Guest room 1 King
2 persons
400 sq. feet 
1 King-size bed
Heating
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Sheraton Hanoi Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Hanoi Hotel presents a delightful culinary landscape where international flavors blend seamlessly with local touches. Guests can indulge in diverse dining experiences from a vibrant buffet to fine steak and seafood, all complemented by scenic views and inviting atmospheres.
Sheraton Hanoi Hotel Restaurant photo

Oven D'or

International buffet
Ambiance
Bright and airy setting perfect for casual gatherings.
Key Offerings
Savor an intriguing blend of international dishes alongside local flavors. A buffet feast features an array of culinary delights, ensuring every meal is a culinary adventure.
Reservation
Not needed
06:00 - 22:00 daily

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and seafood grill
Ambiance
Elegant dining with a sophisticated atmosphere perfect for special occasions.
Key Offerings
Feast on premium steaks and fresh seafood selections, complemented by a rich selection of grilled items and tantalizing sushi and sashimi. Ideal for a luxurious dinner experience.
Reservation
Recommended
18:00 - 22:30 daily

Lobby Lounge

Light meals and refreshments
Ambiance
Cozy and inviting space for relaxation and casual meetings.
Key Offerings
Enjoy an array of light meals, aromatic coffee, and delightful afternoon teas throughout the day, perfect for unwinding with friends or colleagues.
Reservation
Not needed
Hours vary

Bar Déjà Vu

Snacks and drinks
Ambiance
Lively atmosphere making it a great spot for evening relaxation.
Key Offerings
Stop by to enjoy tasty evening snacks and a selection of alcoholic beverages in a vibrant setting, ideal for conversation and casual gatherings with friends.
Reservation
Not needed
Hours vary

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Nearby
Gallery
Hanoi Design Center
1300 ft
Restaurants
Oven d'Or Restaurant
100 ft
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
500 ft
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
800 ft
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
800 ft
K5 Nghi Tam
Maison de Tet Decor
1000 ft
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
900 ft
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
600 ft
98 Tu Hoa Quang An
Cafe du Lac
500 ft
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
900 ft
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
800 ft
13
Dalcheeni
1600 ft
100 Xuan Dieu Tu Lien
Explore Hanoi
Local Experiences Near Sheraton Hanoi Hotel
Top Attractions
Activities
Dining
Entertainment
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
A historic Buddhist temple on the banks of West Lake, featuring beautiful architecture and serene views.
Vietnam Military History Museum
Vietnam Military History Museum
35 minutes' walk
Exhibits showcasing Vietnam's military history with aircraft and tanks, offering insight into the country's past.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
The final resting place of Vietnam's leader, featuring impressive architecture and surrounding gardens.
Temple Of Literature
Temple Of Literature
40 minutes' walk
An ancient Confucian temple and Vietnam's first university, celebrated for its tranquil gardens and historical significance.
Bike Tour Around West Lake
5 minutes' drive
Guided bike tours offer scenic routes around West Lake, perfect for nature lovers and adventurers.
Relaxation at Hanoi Botanical Garden
25 minutes' walk
A serene escape with lush greenery and winding paths, ideal for a peaceful stroll or picnic.
Yoga Classes
10 minutes' drive
Local studios offer rejuvenating yoga classes, suitable for all levels, promoting wellness during your stay.
Oven d'Or Restaurant
Oven d'Or Restaurant
1 minutes' walk
An elegant restaurant offering a mix of Vietnamese and international dishes, perfect for a refined dining experience.
Salt n' Lime
Salt n' Lime
2 minutes' walk
Casual Mexican dining with vibrant decor, known for its tacos and margaritas; vegan options available.
Hemispheres Steak & Seafood Grill
Hemispheres Steak & Seafood Grill
3 minutes' walk
Upscale grill serving premium steaks and fresh seafood, with views of the lake; reservations recommended.
Bar Deja Vu
Bar Deja Vu
3 minutes' walk
A lively bar with a relaxed vibe, known for themed nights and live music, great for unwinding after a day.
Work Room Four
Work Room Four
15 minutes' walk
A creative space offering various cultural events and workshops; check their schedule for performances.

Getting around
City Centre
Hanoi6 min  ·  2.2 mi
Airports
Noi Bai International Airport (HAN)33 min  ·  13.6 mi
Cat Bi International Airport (HPH)185 min  ·  76.6 mi
Train
Ha Noi Railway station7 min  ·  2.5 mi
Access exclusive early booking discounts.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of VND 559,075 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
299

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 103 verified reviews
9.1/10
Perfect
90%
Recommend
Breakfast
8.0/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.5/10
Location
8.5/10
Paid Wi-Fi
2.5/10
Staff
9.4/10
Value for money
8.5/10
Pros
Check-in experience
Hotel cleanliness
Comfortable beds
Helpful staff
Cons
Narrow streets
Closed entrance
Guest reviews
based on 2165 reviews
4.5/5
based on 79 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton Hanoi Hotel
What time is check-in and check-out at Sheraton Hanoi Hotel?
Check-in is at 15:00 and check-out is at 12:00.
How far is Sheraton Hanoi Hotel from Noi Bai International Airport?
The hotel is approximately 25 km from Noi Bai International Airport, taking around 25 minutes to drive without traffic.
What are the nearby attractions to Sheraton Hanoi Hotel?
Nearby attractions include Hoan Kiem Lake (5 km), Hanoi Opera House (5 km), and the Water Puppet Theatre (6 km).
Does Sheraton Hanoi Hotel offer parking facilities?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Sheraton Hanoi Hotel?
The hotel features several dining options including Oven D'or, offering an international buffet, and Hemispheres, specializing in steak and seafood.
What amenities are available in the rooms at Sheraton Hanoi Hotel?
Rooms include air conditioning, a flat-screen TV with cable channels, a personal safety box, complimentary Wi-Fi, and a tea/coffee maker.
Is there a bar at Sheraton Hanoi Hotel?
Yes, the hotel has a bar called Bar Déjà Vu that offers snacks and drinks in a lively atmosphere.
Does Sheraton Hanoi Hotel offer airport shuttle services?
The hotel provides a free airport shuttle service, while airport pick-up and drop-off services are available for a fee.
Which languages are spoken by the staff at Sheraton Hanoi Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there child care services at Sheraton Hanoi Hotel?
The hotel offers babysitting services and child care for guests with children.
How close is Sheraton Hanoi Hotel to the city center?
The hotel is within a 10-minute drive to downtown Hanoi.

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Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room